Primrose - Why bother being open???

Item: KFC
Rating: 2
Author: Samantha L

<p>Just went to Primrose KFC drive through. It has been closed for a while for renovations. Needless to say it looks good but that's where it ends! The lady taking order through the speaker box - had to repeat my order I don't know how many times. Then there are no sparkling crushers as their soda machine is broken and only sweet chilli dip for the strips! Then we wait and wait at the window and when I get home NO dips. Seriously if you are not ready to open and don't have half the stuff people want and don't pack the full order - why bother! And I spent R167.00. NOT impressed.</p> <p> </p>

Helpful (0)

Replies (2)

KFC's replyOfficial

25 Jul 2016, 06:39

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,

KFC's reply25 Jul 2016, 06:39

Official

Thank you for the feedback and thank you for taking the time to inform us.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,

Samantha L's updateReviewer Update

26 Jul 2016, 15:37

Get a call from Yolanda at KFC primrose yesterday. We agreed I would meet her at the store tonight after 5 and guess what - she wasn't there! So WASTED both my time and petrol in this filthy weather only to be ****ED OFF again by KFC primrose.

You want me to return as a customer? You can deliver free food to MY DOOR!!!!

Mickey mouse operation.

Samantha L's update26 Jul 2016, 15:37

Reviewer Update

You want me to return as a customer? You can deliver free food to MY DOOR!!!!

Mickey mouse operation.