EM
Elizabeth M
1 reviews | Active since Aug 2010
14 May 2015, 10:12
Portia **** about calling me.
Below is the response from the initial complaint i laid. Portia claims she called me, wonder where????? and claimed she left a message, wonder if she is still leaving the message. I spoke to Customer Service after i received a notification about KFC's response and the lady took my detail and promised to followup with the area manager. but till now i am still waiting. You treat your customers badly and lie about the feedback from your customers...<br> <br> \Case CAS-113819-Y7V2T3 . KFC:***<br> <br> Hi all<br> I call the customer and was not available
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Replies (1)KFC's replyOfficial
14 May 2015, 10:44Hello lizm01,
Good Morning Elizabeth Mhlongo
Than you for taking the time to correspond with the KFC Customer Care.
I have sent your complaint once more to the store and we did speak to Portia to contact you.
Please do accept our apologies from the Care Line.
Best Regards
KFC Customer Care
***
Good Morning Elizabeth Mhlongo
Than you for taking the time to correspond with the KFC Customer Care.
I have sent your complaint once more to the store and we did speak to Portia to contact you.
Please do accept our apologies from the Care Line.
Best Regards
KFC Customer Care
***
KFC's reply14 May 2015, 10:44
Official
Hello lizm01,
Good Morning Elizabeth Mhlongo
Than you for taking the time to correspond with the KFC Customer Care.
I have sent your complaint once more to the store and we did speak to Portia to contact you.
Please do accept our apologies from the Care Line.
Best Regards
KFC Customer Care
***
Good Morning Elizabeth Mhlongo
Than you for taking the time to correspond with the KFC Customer Care.
I have sent your complaint once more to the store and we did speak to Portia to contact you.
Please do accept our apologies from the Care Line.
Best Regards
KFC Customer Care
***
