GC
Grant C
1 reviews | Active since Oct 2012
31 Dec 2015, 13:24
Poor Service - Waste of Time and Money
Today i tried the new KFC branch situated at the Shell Garage in Century - Worst mistake ever.<br> My order# was 115, I ordered food for myself and 2 managers , just to get back to the office and find that in the bag was 2 spice and 2 sachets of tomato sauce, how stingy can you really be, we ended up sharing what was provided - Very unpleasant to a point that we discarded our chips as it was dry and tasteless. In addition to this, I purchased a Mini Loaf with 1 of the meals - This was charged but never given, so you rob the clients that step inside your place? That KFC at Shell garage is a very shady KFC! I am very taken back by this experience and really wasted my money!<br> <br>
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KFC's replyOfficial
04 Jan 2016, 18:08Hello GrantCairns,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 Jan 2016, 18:08
Official
Hello GrantCairns,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***