Poor Service & Uncooked Meal

Been supporting KFC business for such a long time, however today 12/08/2022 I experienced such a poor lack of service, firstly has to repeat my order several times to the person taking my order & then despite that the order was still incorrect, over and above both the KFC fillet pieces was not cooked and not prepared well. This is so utterly disappointing from this business that keeps providing these type of poor services to their supporting & loyal customer/s.