POOR SERVICE TIME AND TIME AGAIN!

Making use of the drive through service at this KFC in Soneike is possibly the worst thing one could do, Usually you wait in line between 10-15min just to place your order and then you told that the chicken will take anything from 10-20mins to prepare chicken being the main product at hand! Tonight would make this the third time experiencing this poor customer experience, when placing my order I was told that it would take 10 minutes to finish, 30 minutes later I decided to go and check up for myself what the hold up is, it took a further 5 minutes just for one of the ladies to ask how they could help after walking past me 3 times and having no one else to assist besides me which was shocking. Finally when I received my order and checked it only to find the burger right at the bottom of the bag looking like it had just been thrown in there even the wrapping on it was torn, this wasting more of my time in demanding to speak to the manager Latecia and asking what exactly this is (the burger) and what kind of service is this that they give which just brought on a simple \m sorry\". As I told Latecia, a simple sorry will not do for this poor service its happened one too many times!"