Poor service received

<p>Good morning,</p> <p>On Friday 4 November 2016 @ 19:42 I went to purchase KFC for my family. Upon arriving at the drive thru I was greeted by a cahier who was not friendly. I placed my order and was told that there is no patties for the small burgers (from the Ka-Ching menu). I then asked her what the next smallest burger would be on the menu, she advised it would be the Crunch burger and asked her how much it would cost. She said R 19.90 so I changed my original order to the Crunch burger. Then she told me that there is not lettuce in stock. Feeling a little frustrated by now I told her to proceed with the burger. I then placed the order for the Fully Loaded Box meal and asked for a Coke Light which she said was also not in stock. So the burger from the Fully Loaded Box meal also did not have lettuce. I also ordered a ice-cream cone for my son which she never even bothered to ring up. Please take note that the price she gave me for Crunch burger was incorrect.</p> <p> <br />When I got to the window to collect my order I was told to go park and they would bring me my order. Everyone in front of me was sent to go park and wait.</p> <p><br />When we got home, to add insult to injury, the food was lousy. The burgers were dry, the chicken from the Fully Loaded Box meal was oily and salty.</p> <p> <br />This was the worst encounter I have ever had with KFC.</p> <p><br />1. Incorrect information</p> <p>2. Poor service</p> <p>3. Out of stock on numerous menu items</p> <p>4. Poor quality food</p> <p> </p> <p>I have the photos and till slip shiuld you require them.</p> <p><br />I await your reply. Please kindly contact me VIA email ONLY. I am not able to take calls during the day.</p>