Poor service & poor product availability

The service at KFC Summerstrand was pathetic. Some items in the menu were nit available and it took 13 minutes for those to be replaced. My complaint fo Head Office was taken on one of the many approach. They phoned me and went through prepared questions. They thereafter sent me a detached standard email that declared " we will not contact you further as tge matter will now be address internally."" Yaaaah rrright KFC!!!!