poor service poor management

I was in kfc trade route mall on the 22/02/16. I arrived at about 21h30 I in the que waiting to be served by the cashier for more than half an hour when I eventually got to the till point suddenly cashier disappeared and the gentleman called Mohammed took my order. I ordered a family treat 8 pieces with 3 sides. After waitng for another almost an hour I was told that the chicken is finshed . The sides I included on the meal was finished, chicken was finish and no one wanted to take a blame for it after me n my family was there for more than 2 hours I left the place without anythng. The supervisor named Sydney ddnt even take 1 minute to come to me as a customer and apologise for the poor management poor service and poor communication.<br>