Poor service KFC Vredenburg

I went to KFC Vredenburg and went through the drive through. I placed my order and then start to wait and wait and wait. Some customers that was behind me came up to the window and requested their money back. I was asked to move out of the line to enable the other customers to leave. I then had to drive around the block and eventually got parking outside.

I went in just to be told that it would take another 10 minutes. I asked for my money back and the lady was not looking happy at all. She came back, put the money on the counter and turned around and walked away without any apology.

Poor service. Will never go there again.