RV
RYAN V

1 reviews | Active since Mar 2015

20 Mar 2015, 15:09

POOR SERVICE INCORRECT ORDER

I WALKED INTO THE STORE AT 13:30. WE WAITED FOR SOMEONE TO HELP AT THE TILL AS THERE WAS NO ONE. WE WERE HELPED BY THE CASHIER, I ORDERED TWO 4 HOTWINGS AND AFTER WAITING FOR A LONG TIME WE WERE GIVEN THE ORDER. I GET TO WORK AND IT IS DUNKED. MIGHT I ADD IT WAS HORRIBLE, I HAVE MY DOUBTS THAT DUNKED WINGS SHOULD TASTE SO BAD. SERVICE IS VERY POOR, WAITING TIME IS TOO LONG, AND NO ONE AKNOWLEDGES THAT YOU ARE THERE. WHAT A WATE OF TIME AND MONEY..PATHETIC.. PATHETIC..PATHETIC!!!!

0
Replies (1)
KFC
KFC's reply20 Mar 2015, 17:56
Official
Hello BOBO693,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,