Poor service from KFC Dalview

Since KFC Dalview opened their doors the first time, we supported them. Over the last 3 to 4 years we have had a number of bad experiences. They often "mistakenly forget" to pack or add what we ordered and paid for. The most recent was, under cooked chicken, leaving extra cheese of a burger as requested, giving 10, instead of 20 dunked wings etc. This is considered *****ing from a customer, specially if it was paid for. The last time a driver was sent to our home with the 10 dunked wing + 10 extra to apologise and bribe us to not log a formal complaint with their head office. 22/06/2022 @ 18:13, order #533, they made "another mistake". How many mistakes must be made before customers are being taken seriously. People double check your order every time you make use of them because they cannot be trusted and an apology doesn't put the money back in your account that was spend on a full order. I am fed up with them. I was even asked to go vote for the branch and I can win free KFC for a year, valued at R10 000.