Poor Service & Atttitude

On the 28th February 2015 my wife went through to Pretoria for my eldest sons cricket match against Pretoria Boys High. En-route there she stopped at the local KFC and ordered 6 AM Crunch burgers, 6 AM Cappuccinos and a Creamy Oreo Krush. There was a special running that if you by a crunch burger and a cappuccino, you receive the cappuccino at R10, this did not happen and she was charged full price. After waiting at the drive thru for approximately 30 minutes. Once she had finally paid and moved to the collections window they informed her that the machine to make the Oreo Krush was inoperable (by this stage my wife had been waiting for just on an hour at the drive thru).<br> She then ended up leaving without the Oreo Krush that she had paid for as the staff didn't know what do except reverse the charge for the Oreo Krush which would have possibly taken another 30 minutes with the *********** staff on duty.<br>