Poor service and total disappointment

This is the umpteenth time that we have gone to KFC to buy either chicken or ice cream with a flake but they never have flakes and it's always 25 minutes wait for the chicken to be cooked. Tonight we were there at 21:32pm and they were already packing up. Chairs were everywhere. The gents didn't even have toilet paper which is disgusting hygiene. No flakes availed and 25 minute wait for chicken so we just left and won't return.