WR
Warda R

1 reviews | Active since Mar 2015

30 Sept 2015, 09:07

Poor Service and no feedback

On the 24/09/2015 I received poor service and I was ****** by KFC. All the things I paid for were not in the bag. I could not go back the same night as the store closed early. On the 25th of September I sent an email to KFC customer care, they sent a return email saying that my complaint was received and that a customer care representative would contact me within 24 hours, I have had no feedback and today is the 30th.

0
Replies (1)
KFC
KFC's reply30 Sept 2015, 09:30
Official
Hello WardaRyland,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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