Poor service

I went to KFC at Blue Hills to buy breakfast this morning, I used drive thru no 1 answered on the speaker, I went to the window again there was no 1.Then I saw 1 staff member cleaning drive thru, I asked for assistance she just looked at me and continued with cleaning, I asked she just keept quite. The was another car behind me I couldn't reverse and she was cleaning in front of me with buckets I couldn't drive forward.i stopped there at the driver thru and went inside to the manager still nothing was done... I decided to go to McDonald's, I will never ever go buy at KFC.