MN
Malika N
1 reviews | Active since Dec 2013
01 Jun 2015, 07:19
Poor service
This morning a friend and I wanted some breakfast so we went through the Drive Thru. The staff kept looking to the window but no-one bothered coming to help us. We were upset and went through the front. <br> I then asked why no-one came to help us. Which the front cashier said, she was busy. I then said that she was not the only one in the store and she half heartedly apologised.<br> A woman then came from the back and said that someone should be at the window even though she too saw us at the drive thru.<br> <br> I ended up spending 30 minutes just at KFC this morning :(<br> Ps. They had no coffee cups and gave us capuccino in coke cuos which burnt our hands!!!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)KFC's replyOfficial
03 Jun 2015, 10:37Hello MalikaNee,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply03 Jun 2015, 10:37
Official
Hello MalikaNee,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
