SM
Siphiwe M

1 reviews | Active since Jun 2017

15 Jun 2017, 23:29

poor service

<p>For personal reasons I always drive through but today 15 June Iwas turned away by two gentlemen(employees) telling me I must go buy inside as drive through was closed (the time was 21h25)...kindly view the footage...I complained to the manager who called herself Thandi over the phone as i was unable to walk inside but i was never helped</p> <p>2.DRIVE THROUGH</p> <p>I have been on several occassions spent around 45 minutes or more at kfc trade route mall drive through,adressed this with the gentleman who called himself Mohammed the supervisor but there was no improvement.I am there at least once a week.Apparently the staff only operate one chicken stove/frier because they do not want to clean/wash two stove when its time to go home(from one of the cashiers)</p> <p> </p>

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Replies (1)
KFC
KFC's reply18 Jun 2017, 15:36
Official

Good day

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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Best regards,