Poor service

I ordered 2 x krusher burger meals through uber, the driver only delivered the burgers and chips and said they didn't give him the crushers,when I called the store,they apologized and said they sending the driver to bring them, I called back after an hour of not receiving the krushers, they said they will find a driver and send the krushers...what a poor service,they don't even call to update me, I have to call them back over and over again, even now I'm still waiting for my krushers