1 reviews | Active since Jun 2016

29 Sept 2016, 08:51

Poor Service

<p>I cannot take the poor service I constantly receive at KFC in Cape Town, Buitenkant Street just before Gardens Centre by the traffic lights. On Tuesday, someone that came after me was served before me. When I brought this to the cashiers attention, I didn't even receive an apology. Then, I ordered a GRILLED twister meal (it was even stated on my receipt) and when I got to my workplace, to sit down and have my lunch, to my shock they packed a Sweet Chilli Fried Twister. I have never been so angry in my life. And this was not the first time receiving such poor service. </p> <p> </p> <p>There are also 4 tills there, but there's always one till open with one slow cashier. </p> <p> </p> <p>I have never ever been this angry about a bad service from KFC in my life, as I am a huge supporter of their food. But..what I experienced on Tuesday during lunchtime, was just beyond me. </p>

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Replies (1)
KFC
KFC's reply30 Sept 2016, 12:18
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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Best regards,