HS
Helen S

1 reviews | Active since Jan 2015

14 Apr 2016, 09:00

poor service

The cashier had no knowledge of her prices and stock. When requesting if she had chicken strips she did not know. She asked staff at the back of shop. When asked the price she said she does not know. Again the had to go back and ask. She rep**** she think it is R20. I asked what is she going to charge me if she think it is R20. The other staff member said it is R19. When ordered 6 strips she asked if I want it cold or warm. Really does she want to give me frozen chicken.

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Replies (1)
KFC
KFC's reply14 Apr 2016, 09:28
Official
Hello helenslippers,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,