VB
Veronique B

1 reviews | Active since Dec 2011

03 Feb 2016, 15:58

POOR SERVICE

I am appauled by the service we received today from KFC. We work around the corner from the KFC based atc/o Navisha and Tana rd, we buy lunch from your shop on a dailyu basis. TODAY WE HAVE TRO ****** WAIT 25 minutes for our food taking up all our lunch time I need to be contacted via email for paper trail purposes cause i will be escalating the matter further if the matter is not dealt with according u mail me on [Email Removed] i need someone who is gona give me a solution and not managethe *** service we got today!!!

0
Replies (1)
KFC
KFC's reply04 Feb 2016, 14:54
Official
Hello Both,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,