GK
Gugulethu K
1 reviews | Active since Apr 2015
17 Jan 2016, 05:14
poor service
I am annoyed with KFC 24hr service, specifically Diepkloof Square in Soweto served by Lindiwe and Tebogo. As we waited for service in the drive through for over an hour, Lindiwe serves about 6 people infront of us WALKING, Tebogo could not give a damn about what i had to tell her, she just continued assisting drunk kids infront of us that walked there way after us. With anger we decided to move to Bara Mall to get what we looking for, all we got was \we only have 3pieces of chicken left"after we had to wait for them to serve us. KFC might as well close the 24hr service if this is the kinda service you train these people to give us. I am totally appaulled by this. """
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Replies (1)KFC's replyOfficial
18 Jan 2016, 15:44Hello KubhekaGP,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply18 Jan 2016, 15:44
Official
Hello KubhekaGP,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
