L/AM
Linda / Aldum Mertz

1 reviews | Active since Oct 2015

18 Oct 2015, 20:34

POOR SERVICE.

Today we went to buy KFC from KFC WITBANK PRESIDENT CNR O R TAMBO AND MANDLA STREET, and place an order for an large mash and gravy and got charge for n large mash and gravy only to find out at home they gave me n small mash and gravy and a small gravy WITHOUT MASH...and this is not the first mistake as we experience more than one and had enough..they service is poor and their staff need listening skills and more accuracy skills as they always do wrong packing of food, once they gave us even an extra burger when we only order two..this must surely be a lost for KFC as I am confident we are not the only customer that had this problem.

0
Replies (1)
KFC
KFC's reply20 Oct 2015, 10:05
Official
Hello Aldum,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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