LF
Lourens F
1 reviews | Active since Mar 2014
19 Feb 2015, 12:41
Poor service
When i arrive at KFC vaal mall on Sunday, there is absolutely nobody to assist the customers, they all at the back packing orders, because the person at the till need to take orders, handle payments and pack theyre own orders, when i got help eventually i requested a menu, on which was rep**** that they dont have menus, and it was 10:45 so the breakfast menu was on display, but we did not want breakfast.<br> This is not the first time i complain about KFC, i dont fell like supporting them at all going forward, there is no quality service towards customers.
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Replies (1)KFC's replyOfficial
20 Feb 2015, 10:08Hello Lourens Fouche,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply20 Feb 2015, 10:08
Official
Hello Lourens Fouche,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
