1 reviews | Active since Dec 2015
POOR QUALITY OF MEAL & LACK OF RESPONSE FROM KFC
On 22Oct 2015, we purchased the Streetwise six piece family meal with extras on the side at the drive through at the Ruimsig Branch. The chicken was oily, un-fresh and the mash and gravy only consisted of gravy. It was not of any standard. The rolls provided had been warmed through and not fresh. I was appalled at the way the meal was prepared and would like to voice my complaint. I have images of the watery soupy gravy that we were served that was supposed to be mash! <br> I proceeded to log into the KFC website to voice my opinion after the incident in October and to date have received NO response. The lack of response is atrocious and shows their lack of respect and consideration for the consumers of their products!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
