ES
Elzita S

1 reviews | Active since Jan 2013

25 Mar 2015, 11:30

POOR QUALITY FOOD!!

Ordered 2 x Fully Loaded Box Meals.<br> One had half cooked chicken pieces, and GRAVY - NO MASH!! Just GRAVY! Chips was cold and tasted \old". <br> I did not enjoy my meal at all - although my husband enjoyed his.<br> Their card machine is out of order most of the time (AT A DRIVE THRU!!!)<br> People at drive thru not really very friendly - talks very unclear!<br> NO adverti*****t or availability of the new Boxx It meal?!"""

0
Replies (1)
KFC
KFC's reply26 Mar 2015, 08:56
Official
Hello Dragonfly-83,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,