Poor hygiene and substandard quality

Being a regular patron of KFC, I am accustomed to the quality of the food and the standard of the facillities of their various franchises. Yesterday(23.09.15) between 6-7pm, I stopped at KFC Sarnia(Durban). The lady taking orders had a bad attitude. We tried to smile and be polite however she seemed pre-occupied,mood suddenly better when dealing with customers of her own race. I turned a blind eye and waited at the counter for the order. There I observed that none of the food handlers in the back had any gloves on. Not one person! I'm not sure if that is an industry standard but I'm certainly not comfortable with bare hands on my food. Anyway, after receiving the order,we sat at tables that were not wiped. We went to the toilet to wash our hands-it was disgusting. The soap dispenser did not have soap (not the first time I've experienced unhygienic conditions in their toilets). Thankfully I carried hand sanitiser. When we opened our food,it was cold,almost as if it was prepared along time ago. Of the entire experience, I'm disgruntled the most about the hygiene and cleanliness of the branch. Walk across the road to Nandos if you want to know what clean facillities should look like.