Poor food and Covid-19 protocol not followed

I ordered a few items and one being a 10 piece family feast. While waiting, it was sad to see an individual assisting with the Uber Eats orders, taking the drivers cellphones looking at the order then going to check and open up the orders waiting on the serving trays with the phone in their hand and then still making other orders as well without sanitizing. The one lady that was assisting was following protocol by just looking at the drivers phone and then package it for them without touching their devices yet the other person was just not bothered. I can't believe that this individual has no concern about customers safety especially in a pandemic that's killing a lot of people.

When we got home, the chicken pieces was of the breast and wings but they only gave the bone ribs. It seemed as though someone tried to filllet the breast as it was only bones with a small piece of meat still stuck to it. I have pics of it. This is not the way to try and short change your customers. I understand if it's human error but someone could have checked it before frying it or even placing it into our barrel.

I'm just gob smacked after previous poor encounters to finally go back to KFC after such a long time to get this bad service is beyond shocking.