1 reviews | Active since Jun 2016

22 Jun 2016, 18:25

POOR FOOD

<p>On the 04\06\2016 we arrived at kfc in westridge the order placed was two zinger box meals..waiting almst 40mins for our food i asked how come our order is taking so long all i got was eyes being rolled at me and attitude eventually the food arrived when i got home only too discover that the wings were not cooked properly and dripping with oil the burger bun was old the chicken fillet wasover cooked and totally dried out the chips even worse i threw both meals to my dogs ..I have sent numerous emails to kfc customer care and no freakin reply all i received was a case no and thats it up to today nothing and im totally disgusted in the service that was given and the attitude i received..its been 3weeks already and no feeback ...im am beyond ****ed and will never go there again...Mrs Claudia Hendricks</p>

0
Replies (1)
KFC
KFC's reply24 Jun 2016, 07:31
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222