Poor delivery service

Ordered at 6:45 pm, told that the order should take 35-40 min to be delivered (by helpful and friendly staff) Phoned 55 min later (7:40) told that the order should be with us any minute since it has left the store. Phoned again at 8:03 and told they can't get hold of the driver since his phone is off ?? Received the order at 8:20 pm and were told that there is only one driver !! Apparently the other 2 drivers resigned about a week ago, doesn't SA have enough drivers with a 25% unemployment rate ? Surely communicate with your call Centre that there is an issue with drivers so that we as consumers can decide whether to order or not. I have small children that go to bed at 8:00 since they go to school. <br> <br> What gets to me is the fact that a company such as KFC that has been very good service wise can deteriorate so quickly, maybe a closer look at management must be taken. In fact I was in a conversation recently and service came up and funny enough KFC delivery service did not receive favorable comments. I can't fault the Call Centre they have been helpful and friendly. <br> <br> Come on KFC don't fall into the category of what has become the norm !