Poor customer service KFC Wetton, Cape Town

<p>Good day,</p> <p>Id like to lay a complaint of bad service by the KFC Wetton Branch. Ive had numerous occasions of bad service with this franchise and always overlooked it</p> <p>I hope this email finds you and some serious action will be taken against them. Yesterday 24/08/2016 I went through the drive in at KFC and ended up driving around to the collection window to place my order as there were no staff at the order/paypoint window. I asked the Manager on duty where the lady was and he said she was busy cashing up at the time and should place my order with him, I then did so and he told me to go through the drive through again to place my order as he couldnt take It at that specific window!</p> <p>My question being, where were the staff that are supposed to be allocated at each window? Why waste my time by taking my order and make me drive through the drive in again for the second time? When I got to the window I asked her why there was no one at the order/paypoint and she said she was there at the time but why was the window closed?</p> <p> </p> <p>I will no longer support this branch and definitely spread via word of mouth </p> <p> </p> <p>Kind regards <br />Stacey</p>