IM
Itumeleng M

1 reviews | Active since May 2017

10 May 2017, 18:27

Poor customer service

<p>I find it quite disrespectful how the employees at this establishment treat customers. I waited 10 minutes for someone to take my order, while all of them pretended like they didn't see me standing there. I literally had to call one of them and ask for assistance before he called out someone else who was supposedly the person who was supposed to be attending the front desk. This is the second time this has happened and on both times when I tried to make them aware how this is a poor reflection of their service, I didn't not even receive a single apology but excuses instead. </p>

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Replies (1)
KFC
KFC's reply11 May 2017, 09:24
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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Best regards,