1 reviews | Active since Feb 2017
Poor customer service
<p>During lunch a friend of mine and I went to KFC. We noticed that they had a promotion running that if you purchase their streetwise value box you get free R5 airtime. That immediatly caught our attention and we were so thrilled that that was the restaurant of choice for that afternoon because we could eat and buy data to log onto our social media accounts during lunch. I then placed the order for 2 of those meals. To our surprise, we only received R5 airtime for 2 meals. When we enquired we were then told that we should have each purchased a meal separately in order for us each to ger R5 airtime. So please just be advised that when you are ordering this meal so you can get airtime on the side, each person will have to purchase their own meal in order to qualify. We then decided to ask for our money back and go to a different place for lunch where terms and conditions were explained to us before making payment.</p>
Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
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Best regards,
Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
***
Best regards,
