CS
Charlene S

1 reviews | Active since Feb 2015

04 Feb 2015, 14:04

POOOOOORRRRRR service

KFC Soneike Kuilsriver's drive thru is terrible. You always wait for your food and if you get it it is half of what you ordered or it is wrong or after you have paid they will tell you they are out of stock. Sometimes the person at the drive thru window tell something is in stock but it isn't. If they were a normal walk in kfc they would have no customers. The only reason people use them is because they have a drive thru

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Replies (1)
KFC
KFC's reply04 Feb 2015, 14:50
Official
Hello csimon,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,