Pleasant Experience, gone bad extremely fast!

Goodday, I’m a client who always tries and see the best in any situation although it’s nowhere near. I’ve felt always had good experiences with KFC franchises, but today has just been one of the last for me after experiencing this horrific image.

Today I was travel through S.A, making a quick stop at Graaf-Reniet, Eastern Cape KFC Franchise. Before entering the shop there’s was a assistant with sanitizer following protocol, which I then though, “well wow they actually maintain the regulations.

All went well with my order, no complains with placing or receiving my order then I realised I needed the bathroom. When I entered the men’s restroom to my surprise I found an bathroom in such a applauding condition I suddenly didn’t have the need. Cistern was missing and Dilapidated, slime next to the stool on floor. Health and safety protocol not near to scratch. And then I turned around and saw the daily/hourly checklist which was just ticked every hour. And the condition looking as bad as such at that time, who knows for how many months it’s been in this condition. I think I speak for many other clients who doesn’t have the heart to say the same ...

I trust somehow this will atleast bring some change to KFC Graaf-Reniet Eastern Cape Franchise.

Kind Regards, Anon