ND
NISHAN D
1 reviews | Active since May 2009
10 Sept 2015, 18:16
PLASTIC IN BOXMASTER
BOUGHT A BOX MASTER ON 29 AUGUST. TOOK IT HOME AND FOUND A PLASTIC. PHONED THE STORE AND WAS ASKED TO BRING IT BACK. TOOK IT BACK, MANAGER SAID IT A ORANGE TOMATO. AREA MANAGER CALLS, SIVA, SAYS PRODUCT WIL BE SENT IN 3 DAYS FOR TESTING AND I WILL GET FEEDBACK. LOGGED A CALL WITH CUSTOMER CARE AND SENT AN SMS TO SAY CALL HAS BEEN LOGGED AND SOMEBODY WILL BE IN TOUCH. TODAY 10 SEPTEMBER AND NO CALL OR FEEDBACK, DISGRACEFULL SERVICE FROM SUNCOAST KFC. WASNT EVEN OFFERED ANOTHER BOXMASTER OR MY MONEY BACK, DESPITE TAKING BACK OVER 3/4 OF THE BOXMASTER.
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KFC's replyOfficial
11 Sept 2015, 12:22Hello Nishan Dass,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply11 Sept 2015, 12:22
Official
Hello Nishan Dass,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,