SM
Sipho M

1 reviews | Active since Jun 2012

30 Aug 2015, 13:14

**** poor service

The service at KFC Bedfordview is absolutely atrocious. We waited for over 30 minutes in the queue BEFORE even ordering our food. Not due to the long queue - there was just no one to take our order as the two ladies in the front were busy putting together what must have been a backlog of previous orders. There were no chips or any type of chicken pieces prepared. The whole process was even more infuriating as no one bothered to explain the delay - the two till ladies just ignored the queue of customers completely for an extended period of time. Will be actively advising people not to visit this branch.

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Replies (1)
KFC
KFC's reply02 Sept 2015, 10:52
Official
Hello Seeps,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,