1 reviews | Active since Nov 2014
Paying for Poor Service & False Adveritising!
Hi,<br> <br> my name is Kirsty,<br> last night my boyfriend and I went to the KFC on Bluff Road, KFC Closes at 22h00, we went there at 21h15.<br> we ordered the double crunch burger from KFC , and hot wings, they didn't have hot wings in stock which is understandable.<br> <br> when we got home we opened up the burger, not only to find it was just slapped together, but the so called KFC Patties ( which was actually two pieces of skin basically ) and I am not over exaggerating either , it was literately 2 pieces of skin that had been crumbed and put on this burger, and never mind the fact that it was ice cold... <br> <br> I tried to phone KFC at 21h30 and no one would pick up, the phones just rang and rang.<br> seriously this is unacceptable, KFC is just getting more worse with there food. <br> we are paying for the food and this is the kind of service we get back, I understand that maybe people are tired but then seriously you shouldn't be working there if you cant give customer satisfaction as promised in your advertising ! <br> <br> we didn't even eat that burger because basically we had a lettuce and tomato burger with some sauce .. <br> if that's what we wanted we could have made that at home!<br>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
