1 reviews | Active since Jun 2012
Pathetic Service Once Again
I called the Newlands West KFC on the 01/06/2015 to enquire about what time they open and close. The person who I spoke to, told me that they open at 8:00am. I needed this information as I was providing lunch for the disadvantaged kids at a primary school (Children that comes from homes that cant afford to provide lunch for their children).<br> <br> I placed my order of 25 Snack Burgers and specifically told the cashier, i am placing my order now and would like to collect it at 9:30am because I need to take it to school by 10:30.<br> <br> I returned to KFC at 10:00 (30min delayed) to pick up my order and the cashier took my ticket and said she will bring it. I asked her if they were making my order now and she rep**** \No
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
