Pathetic Service - Bad Management Attitude

<p>Today at about 2:30pm I had gone to Kentucky Fried Chicken at the Crescent Umhlanga, on promotion adevrtised all around the store wass the KFC box meal, I had approached the cashier and ordered x4 of these meals. I was then told by the cashier the soda fountain was not working and that I woul dhave to pay R5 additional for the buddy bottle. I then asked for the managress and when I questioned her about what the cashier had told me she ignored me and was more interested in making change for herself from the till, she then asked the cashier to take my order, again I had to explain to her the reason for my complaint. My dissapoinment with KFC is that they continue to advertise the product even when they dont have it in stock and when you palce the order they then tell you that you should purchase something different at an additional cost this is false advertising and misrepresentation, if the soda fountain was not working, it should have been made known as well as i the product was advertised it should have been supp**** with and equivelent at no additional cost, Secondly is Miriam trained to be a manager as she does not have any people s****s or s****s that could have resolved this issue and saved me the time from writting this review. I appeal to KFC to check the CCTV footage to validate what I have jsut told and decide for yourself.</p>