SM
Steven M

1 reviews | Active since Jun 2016

23 Apr 2017, 17:18

PATHETIC SERVICE AND STINKING ATITUDE

<p>I went to buy KFC with my family at KFC Randpark and was helped by the rude arrogant Thembi Mabitsela, </p> <p>I was served again without Tomato sausage, I enquired and was told we don't have tomato sauce , to me it sound weird because this is now for the second time, last Sunday same situation but I didn't mind knowing these things happen, but second time around was just unacceptable, </p> <p>This lady when I asked she ignored me, when asked she gave me an attitude as if am stinking ****, but explained even that she's ignoring me, am the first customer than the others which followed, </p> <p>She walked away nodding her head in a rude way as if am asking the impossible, and she produced an insulting sound Mxm in my culture it's like telling you voetsek </p> <p>Am so disappointed I go to that KFC because it's near my church, Am in Ruimsug, I could use Ruimsug or Strubenvalley KFC but I thought services are the same and standard, </p> <p>This lady she think she owns KFC pathetic service, I will advice friends and relatives not to use this Randpark KFC they don't pride themselves in serving customers. </p> <p># Randpark_KFC_Sucks</p>

0
Replies (2)
KFC
KFC's reply24 Apr 2017, 12:35
Official

Good day

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

SM
Steven M's update25 Apr 2017, 10:51
Reviewer Update

Thank you for your prompt response, the manager Phillip Ramoshabo, contacted me, set up a meeting met him today, handled the situation in a professional way, he's friendly down to earth person, wish he's way of approach to customers be filtered down to the people under him, all we need is service, mind you we customers vote with our feet if you don't give us service will go somewhere.

Once more thanks for resolving this issue amicable much appreciated