1 reviews | Active since Nov 2016

07 Nov 2016, 19:54

pathetic service and incorrect order recieved

<p>I bought the Streetwise feast together with the family treat yesterday and just before I could leave I confirmed with the lady that was packing my food if she had included everything and she agreed after I had waited a extra 5-10minutes for the small pops.when I got home to my surprise 3 mini loaves were missing and there were no gravys.I tried calling the number numerous times as I had kept the slip &Only got to speak to someone at my 5th attempt after filling out an online survey that no one responded to date and an email to customer service that no one responded to.I requested to speak to the manager to lay a complaint-She was not helpful at all&didn't care to apologise for what they had done.I had to hang up because It seemed I was speaking to an arrogant idiot.Make sure you double check your order when going to that Kfc and be prepared that you will be dealing with a bunch of slow amateurs.</p>

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Replies (1)
KFC
KFC's reply09 Nov 2016, 09:45
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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