PATHETIC SERVICE AND FOOD EVEN FROM AREA MANAGER

Second time I visited this KFC and second time I am having the same issue. 4/2/2015 I visited the store was served by a Khansina or whatever, I was not greeted with a smile just hello, asked for 6 piece family treat I requested side breasts I was told by the cashier the whole week they have not had side breasts. after she packs my meal!!!!!! how the hell does a chicken not have a side breast are you serious???<br> I asked for the manager and the manager tells me the same story we have not had side breasts the whole week.but guess what in the box I find one and she tells me no that its a centre breast and I have to now teach KFC staff and management the different portions of chicken you get a customer ??? Surely training was done and surely you teach your staff to smile and ensure customer service is priority,I get given what I asked for an low and behold the chicken is raw on the inside but burnt on the outside. I then send it back and NO APOLGY from the manager I just get given dry chicken and dry pops and refried chips, seems oil hasn't been changed for over a week! cashier complains to a customer about me being a complainer for ntn in Zulu but I understand Zulu!!