1 reviews | Active since Sept 2011
Pathetic Service and expired food
Today 25/02/2016 16:00 I went to buy some food from this KFC.I ordered a streetwise and coke. I told the cashier I want a side breast . I got my food and it was NOT a side breast. No apology . Just a chit chat among them . I left and when i started to eat my food i COULD NOT!. They gave me a fork to eat my mash and gravy!!!. Back to the store and again no apology. They went to the back to get a s****, and came back saying no s****s in stock . SO MUST I DRINK MY MASH AND GRAVY!!!!.So then i asked to swop the mash for a koleslaw.. The manger did nothing from his own to help me or solve the issue. I had to tell him swop it . So for the 3rd time off to eat my food. When i opened my koleslaw, i noticed the sell date is 24/02/2016 @ 10:00 and the pack date is 22/02/2016@ 10:00. ***!!!!! You give me wronf food!. You give me no s****! You give me expired food!. I have the container with me and will be posting this on facebook . Your staff can stand around making jokes and talking nonsense with each other, but they cannot run a shop porperly.. Is this how you treat your customers!! PATHETIC!!!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
