PATHETIC SERVICE AND ATTITUDE

I went to buy lunch at KFC in Strand Street and i have experienced bad service from them before however never have i felt the need to complain but this morning was just the pitts. The cashier Nonzuzo, was very unfriendly however i placed the order and advised her that i do not want wings. upon receiving the food i found wings in my box. Nonzuzo was busy with another customer at this time so i spoke to her collegue and he was more than willing to change however she pulled the food out of his hand and went to the back upon returning she just placed the food not even infront of me just on the counter and went on with her day. never did she apologised and when i checked the box it looked like an accident took place there was chips all over the show and it looked like the entire order was changed. i left and when i got to work i called spoke to Andiswa (manager)which was even worse. she never apologised until i asked her as a manager or supervisor the apology is the first thing you do instead all she wanted to stress was the correct pieces of chicken was given. Seems like KFC is in the business of delivering bad service after reading facebook and hello peter comments