Pathetic service

I ordered kfc at celtis ridge centurion on 19:40 at 21:00 they cancel my order after i called the store no answer their customer service not helping muvh all they could say is my order has'nt been asigned to a driver really for more than an hour? And im shocked as this kfc is not even 3km away from my place..

Now i cant even get food anywhere els as deliveries are closed. I wont be ordereing from kfc anymore