BM
Boipelo M

1 reviews | Active since Dec 2015

06 Jul 2016, 18:49

Pathetic service

<p>On 14/05/2016 ee went to the new KFC at the Mall of Africa. The service was extremely slow. What was frustating was that the staff would indicate on the screen that your order was ready when in fact it was not. I think they do this in order to cheat the turn around time when management evaluates this. On 24/06/2016 I went to KFC woodmead where I bought the treat for the family 8 piece plus stand alone Twister. It was around 20:30, I waited for long even though I was the only custimer, and still when I got home the twister was not there. It's always the same issue with Woodmead. Missing items. </p>

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Replies (1)
KFC
KFC's reply07 Jul 2016, 14:32
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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