IM
IG M

1 reviews | Active since Aug 2014

22 Mar 2016, 08:26

PATHETIC SERVICE

SATURDAY MORNING , on way to a client , we needed to stop at KFC for KIDS , ROSMEAD was closest... we had bad service a few times , but time was not on our side , so we needed to make a quick stop.<br> <br> NOTHING has changed... order was placed. no 2nd window to pay... the same window to collect was used to pay. lady has the ****test attitude. as if she was the customer rolling her eyes at me when asked why am i waiting so long!! it UPSETS ME , spending my hard earned money , TO GET treated like ****!!!<br> <br> ITS not the customers fault if u under staffed I'm tired of this excuse!!!<br> <br> IM tired of an excuse. <br> <br> IM hoping for this matter to be resolved... and i expect a REFUND for this , im tired of getting a burger , properly being SPAT on!! <br> <br> U people don't coach the staff and better the service... <br>

0
Replies (1)
KFC
KFC's reply22 Mar 2016, 10:21
Official
Hello IG MALLUM,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,