JW
Jacque W

1 reviews | Active since Jun 2011

20 Mar 2016, 20:29

Pathetic service.

Went through the drive-through, stood at the speaker for several minutes before someone asked to take the order.<br> <br> This had to be repeated over and over again.<br> <br> We were told to wait for 8 minutes which turned into 28 minutes.<br> <br> Then there was no flake in the ice cream which we paid for.<br> <br> Won't support you again, pathetic as always...

0
Replies (1)
KFC
KFC's reply22 Mar 2016, 09:29
Official
Hello Landy110,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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