PG
PRESHEENA G
1 reviews | Active since Oct 2015
17 Mar 2016, 14:56
PATHETIC SERVICE
We placed an order with the manager Loshni, she did not inform us that they are busy and the order will be delayed. We phoned them after an hour to find out about the order we where told the driver will be by us in 5 minutes, half an hour later we phoned again and we where told they will phone the driver and phone us back which didn't happen, after 2 hours did the meal come, the burgers where out of its packaging and the chips where cold and dry and hard. the manger Loshni couldn't help me as that's what she said also Athul the other manager also didn't help, they gave me the customer such a bad attitude and such disregard! I will never ever order from them ever again
Helpful (0)
Replies (1)0
Replies (1)KFC's replyOfficial
18 Mar 2016, 14:27Hello preshgs,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply18 Mar 2016, 14:27
Official
Hello preshgs,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
